Terms of Service Last updated: April 30, 2026 These Terms of Service (“Terms”) govern your use of the Microtech Live website, digital services, applications, communication tools, and related services provided by Microtech Live (“Microtech Live”, “we”, “our”, or “us”). By using our website or services, you agree to these Terms. 1. Use of Our Services You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use our services in a way that violates applicable laws or third-party rights. 2. Business Communications When you contact us through our website, email, WhatsApp, Facebook, Instagram, Messenger, or other channels, you agree that we may respond to your inquiry using the contact information and communication channel you provided. Service-related messages may include confirmations, replies, support updates, project communication, or operational notifications. 3. Meta, Facebook, Instagram, and WhatsApp Services Some services may connect to or operate through Meta platforms, including Facebook, Instagram, Messenger, and WhatsApp Business. Your use of those platforms is also subject to Meta’s own terms, policies, and privacy rules. Microtech Live is not responsible for changes, interruptions, restrictions, or policies applied by Meta or any third-party platform. 4. User Information You agree to provide accurate information when submitting forms, requesting services, or communicating with us. You are responsible for ensuring that any information you provide is complete, current, and lawful. 5. Intellectual Property All content on the Microtech Live website, including text, designs, graphics, logos, software elements, and service descriptions, is owned by Microtech Live or used with permission unless otherwise stated. You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission. 6. Service Proposals and Paid Work Any paid service, project, campaign, digital solution, website development, messaging setup, or technical work is subject to a separate proposal, agreement, invoice, or written confirmation. These Terms do not replace any specific signed agreement between Microtech Live and a client. 7. Third-Party Services Our services may use third-party platforms, APIs, hosting providers, payment services, analytics tools, or messaging providers. We are not responsible for failures, delays, policy changes, or service interruptions caused by third-party providers. 8. No Guarantee of Uninterrupted Service We aim to keep our website and services available and reliable, but we do not guarantee that they will always be uninterrupted, error-free, secure, or available at all times. 9. Limitation of Liability To the maximum extent permitted by law, Microtech Live shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, messaging tools, or third-party integrations. 10. Privacy Your use of our services is also governed by our Privacy Policy: https://microtech-live.com/privacy-policy.aspx 11. Data Deletion For instructions on deleting data related to Meta-connected services, please visit: https://microtech-live.com/data-deletion.aspx 12. Changes to These Terms We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. 13. Contact Us For questions about these Terms, please contact: Microtech Live Email: Nabilb@microtech-live.com Website: https://microtech-live.com