Privacy Policy Last updated: April 30, 2026 Microtech Live (“Microtech Live”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, digital services, messaging services, or applications connected to Meta, Facebook, Instagram, WhatsApp, or related business tools. 1. Information We Collect We may collect the following types of information: - Contact information, such as name, email address, phone number, company name, and message content. - Account or profile information if you interact with us through Facebook, Instagram, WhatsApp, or another Meta service. - Communication information, including messages sent to us through forms, WhatsApp, email, Messenger, or other channels. - Technical information, such as IP address, browser type, device information, pages visited, and usage logs. - Business inquiry information, such as service interests, project details, support requests, and order or booking details when applicable. We do not collect your Facebook or Meta password. 2. How We Use Information We use collected information to: - Respond to inquiries and service requests. - Provide, operate, and improve our website and digital services. - Send confirmations, notifications, service updates, or support replies. - Manage business communications through email, WhatsApp, Facebook, Instagram, or related channels. - Maintain security, prevent misuse, and troubleshoot technical issues. - Comply with applicable legal, regulatory, and platform requirements. 3. Meta, Facebook, Instagram, and WhatsApp Data If you interact with Microtech Live through Meta services, Facebook Login, WhatsApp Business, Messenger, Instagram, or related tools, we may receive limited information made available by those services, such as your name, profile identifier, message content, phone number, page interaction, or other information needed to respond to your request. We only use this information for legitimate business communication, service delivery, support, and account or inquiry management. 4. WhatsApp and Messaging Communications If you communicate with us through WhatsApp or another messaging channel, we may store your phone number, message text, message status, timestamps, and conversation history in order to respond to you, manage requests, and keep operational records. You may request that we stop contacting you through WhatsApp or other messaging channels at any time. 5. Cookies and Analytics Our website may use cookies or analytics tools to understand website usage, improve performance, and support marketing or service operations. You may control cookies through your browser settings. 6. Sharing of Information We do not sell personal information. We may share limited information only when necessary with: - Service providers who help us operate our website, hosting, messaging, analytics, CRM, or communication systems. - Meta or platform providers when required to operate connected services. - Legal or regulatory authorities when required by law. - Internal staff or authorized contractors who need the information to provide support or services. 7. Data Retention We keep information only as long as reasonably needed for the purposes described in this Privacy Policy, including service delivery, communication history, legal compliance, security, accounting, and operational records. 8. Data Security We use reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure. 9. Your Choices and Rights You may contact us to request: - Access to personal information we hold about you. - Correction of inaccurate information. - Deletion of information where legally and operationally possible. - Stopping marketing or messaging communications. - Removal of your connection to our Meta-related application or service. 10. Data Deletion If you wish to delete data related to your use of our Meta-connected application or services, please visit: https://microtech-live.com/data-deletion.aspx You may also contact us using the email below. 11. Contact Us For privacy questions, requests, or complaints, please contact: Microtech Live Email: Nabilb@microtech-live.com Website: https://microtech-live.com